eCommerce

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Customer Online Ordering  

In today’s business community, business-to-business communication needs to include a web portal for your salespeople and customers to access their account information. With Canopy’s eCommerce module, your salespeople can place an order for their customers, review their order history, or print their invoices, current price lists and statements using a web browser connected to the Internet.  Your customers can also place their orders and access the same information using a web browser.  All major web browsers are compatible.  Because eCommerce is directly connected to Canopy, communication and information is in real time.

You select which of your customers will have remote access and what products and functions they are allowed to see. A firewall protects your data and network.  High level security restricts customers to performing only certain tasks. You dictate the parameters. Customers can even create their own order guides to facilitate ordering.

Highlights

  • Provide customers with access to your services from the Internet at any time of the day
  • High security restricts customers from unauthorized data
  • Realize cost savings by allowing your customers to place their own orders
  • Maintain a cut-off time for placing orders to guarantee next day delivery
  • Restrict certain products and categories of products from being ordered
  • Eliminate phone calls by providing direct access to customer information
  • View order history
  • View product pricing
  • View A/R account balances
  • Add your own product pictures to the order guide
  • Customers can setup their own custom order guides

Aspen Systems develops enterprise software solutions for food processors and distributors.

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